Privacy Policy

At SoleCulture Paris, we understand the importance of your personal data and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. We believe in transparency and want you to feel confident in how your data is handled as you explore our exclusive collaborations.

Information We Collect

When you engage with SoleCulture Paris, we collect various types of information to provide you with the best possible service. This includes personal data such as your name, shipping address, email address, and payment information when you make a purchase. We also gather non-personal data like your IP address, browser type, and browsing behavior to understand how our site is used. This helps us align your experience and ensure you never miss out on a coveted drop.

Use of Data

The information we collect is primarily used to process your orders, help worldwide shipping, and provide highest-grade customer support. We also use your data to personalize your shopping experience, offering recommendations for new collaborations and limited editions that match your style. Also, this data helps us analyze website performance and improve our offerings, ensuring SoleCulture Paris remains your go-to source for authentic, hard-to-find footwear.

Data Retention

SoleCulture Paris retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements. We establish retention periods based on the type of data and the applicable legal obligations. Once your data is no longer needed, we securely delete or anonymize it in accordance with our data management policies.

Transfer of Data

As a global marketplace for exclusive footwear, your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. SoleCulture Paris takes all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, even when transferred internationally. We implement appropriate safeguards, such as Standard Contractual Clauses, to protect your privacy rights.

Security of Data

We are dedicated to protecting the security of your personal data and employ solid technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, firewalls, and secure socket layer technology to safeguard your transactions and personal information. While we strive for absolute security, remember: that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Your Rights

You have significant rights concerning your personal data held by SoleCulture Paris, allowing you to maintain control over your information. You can request access to your data, ask for corrections to any inaccuracies, or request the deletion of your personal information. On top of that, you have the right to object to or restrict certain processing activities and, where applicable, to receive your data in a portable format. Please contact us if you wish to exercise any of these rights or have questions about your data.

Changes to This Privacy Policy

SoleCulture Paris may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

Email: support@soleculture-paris.com

Address: 134 rue de Rivoli, 06075 Nice